Quote:
Originally Posted by BenMcr
Virgin Mobile SIMs have moved to the O2 radio network for most customers and that migration should be finished soon.
For some upgrades when you speak to an agent you may now also be offered O2 options as well as the Virgin Mobile ones. If you accept an O2 deal you'd be moved over to being a 'full' O2 customer.
Otherwise you remain a Virgin Mobile customer, and nothing has been announced about that changing.
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Hello Ben,
Have you been getting reports of terrible performance since the migrations started?
When VM was on the EE network it was superb. Moved to the Vodafone network and it was not quite as good but pretty decent. Since moving to o2 it has been diabolical. 4G speeds of 0.25mbps are not uncommon. It basically renders the phone useless, struggle to even load plain text a lot of the time.
It’s been widely documented that o2 have capacity issues, I can’t believe between VM and o2 they thought shifting a further 3-4 million customers onto the network was a good idea!