Cable Forum - View Single Post - Ridiculous mobile scenario

smallclone · 16-09-2021, 11:04

I switched to giff gaff today. Within 4 minutes of switching SIM cards I turned on mobile data and guess what I had a 4g signal! Wow.

That'll be the mobile data signal that I've been paying for but couldn't get under Virgin because they claimed I must have switched something off on my end and I needed to factory reset my phone or buy another phone. Absolute scumbags.

Anyway - I've swapped numbers via PAC code process (taken my number with me to Giff Gaff) - do I also need to close my account on Virgin Mobile or will it do it automatically as my number is no longer held with Virgin? Thanks.

16-09-2021, 11:04	#42
smallclone cf.geek Join Date: Dec 2007 Location: CF24 Services: M tv Broadband 150Mb/s. Superhub 3 V6 Posts: 805	Re: Ridiculous mobile scenario - I'm fuming. I switched to giff gaff today. Within 4 minutes of switching SIM cards I turned on mobile data and guess what I had a 4g signal! Wow. That'll be the mobile data signal that I've been paying for but couldn't get under Virgin because they claimed I must have switched something off on my end and I needed to factory reset my phone or buy another phone. Absolute scumbags. Anyway - I've swapped numbers via PAC code process (taken my number with me to Giff Gaff) - do I also need to close my account on Virgin Mobile or will it do it automatically as my number is no longer held with Virgin? Thanks.