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Old 29-03-2021, 14:06   #57
bluebaron
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Join Date: Nov 2020
Posts: 10
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Re: 3000 spent and Virgin can't connect me

Well I spoke to soon!

So even though the adjudicator ruled in my favour, due to an admin issue on my end( I forgot to upload a receipt), they have only awarded around. 1/2 the costs. I’ve spoken to VM and explained the situation but they are now saying if you want to full amount you will have to reject the adjudicator decision and proceed to court.
I explained that this will will probably mean they will end up with additional costs and will be pretty much wasting the courts time as they will probably find reach the same conclusion but they said they didn’t care!
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