Cable Forum - View Single Post - TiVo Is it still difficult to leave Virgin Media?

nialli · 29-12-2023, 15:36

I got a confirmation email from disconnections@account.virginmedia.co.uk thirty days before my departure date. It all went smoothly from there - on the day of termination I got an email asking me to prepare my V6 boxes and SH4 for collection, which happened a fortnight later. I'd heard horror stories, particularly on VM's own customer Boards, but I can't complain how it worked out for me. Good luck!

29-12-2023, 15:36	#7
nialli cf.geek Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Is it still difficult to leave Virgin Media? I got a confirmation email from disconnections@account.virginmedia.co.uk thirty days before my departure date. It all went smoothly from there - on the day of termination I got an email asking me to prepare my V6 boxes and SH4 for collection, which happened a fortnight later. I'd heard horror stories, particularly on VM's own customer Boards, but I can't complain how it worked out for me. Good luck!