I bought a bedspread from Ebay, I didnt like it so tried to return it. I was given a printable postage label to send it back. A friend took it down to the local Post Office but returned saying it could not be accepted because it was over 2kg. I spent over an hour to Ebay they told me their returns labels only covered items up to 2kg and that I would have to get my own courier, or get the Post Office to pick it up. Money back does not apply until the goods are received back. Needless to say yet another item going to charity.