Quote:
Originally Posted by denphone
Is there someone you can complain to peanut as Consultants should be listening to what their patients say.
My brother saw a consultant a couple of weeks ago and when he came out he said the consultant was deeply patronising and insulting about his weight.
My brother used to bodybuild so has a lot of muscle which weights far more.
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That's shocking but so believable today. I've tried PALS in the past but you get nowhere. Their word against yours. They make it too hard to complain so people don't bother.
I walked out mid consultation after I told him what's the point of me being there if he's not going to listen a single word. After 2 years I have a lot of questions which he wasn't interested in listening to any of them. I told the receptionist on the way to make sure I'm covered. Strangely the receptionist didn't look too surprised either.
I should get a call today to rate the quality of care etc and I'll add a comment to that. But I will ask for someone else in future.