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Old 16-02-2023, 13:20   #168
Chrysalis
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Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,046
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Re: Price rises this year.

Quote:
Originally Posted by nialli View Post
Did they tell you why? My contract is up in June and I’ve not had the letter or email yet so I’m wondering if people at the end of their contracts are exempt
Yes they said was part of my offer.

---------- Post added at 13:20 ---------- Previous post was at 13:13 ----------

Quote:
Originally Posted by BenMcr View Post
I'd expect you'll get a communication soon then.

This Price rise applies to all bundles agreed before 1st November 2022 (even where any discounts delay the actual increase till the end of the discount)
Thanks, thats specific info, I signed up a week or so before that date, so should mean it applies to me, I have a feeling when I rang they just wanted me off the phone. I will report back here if I do get the email or it rises in April/May without one.

If I get it, really unlucky how close it is.

Quote:
Contract start date: 29th October 2022
So I read my PDF contract, surprisingly there is no clause saying VM can increase with inflation, which I expected to see there.

It even specifically says this. (£1 higher than quoted on phone)

Quote:
Your monthly service charge £29.99
Then £69.00 from Monday 29th April 2024
So the person on phone might have been right.

Last edited by Chrysalis; 16-02-2023 at 13:28.
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