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tweetiepooh · 21-06-2022, 09:42

Our electricity usage was pretty good until a smart meter caused a 40% jump and we still don't know why (maybe the old meter was reading low?).

But, on point, DD is just the mechanism, we pay by variable DD. When we did pay by fixed rate DD we alway accumulated credit, even over winter which shows how bad some of the estimates can be. Maybe they were hoping that by "over charging" they would encourage us to use more.

21-06-2022, 09:42	#748
tweetiepooh Virgin Media Employee Join Date: Sep 2005 Location: Winchester Services: Staff MyRates BB: VM XXL TV: VM XL Phone : VM XL Posts: 3,126	Re: The energy crisis Our electricity usage was pretty good until a smart meter caused a 40% jump and we still don't know why (maybe the old meter was reading low?). But, on point, DD is just the mechanism, we pay by variable DD. When we did pay by fixed rate DD we alway accumulated credit, even over winter which shows how bad some of the estimates can be. Maybe they were hoping that by "over charging" they would encourage us to use more. __________________ I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.