Re: Ridiculous mobile scenario - I'm fuming.
Update: Phoned to cancel my plan as I am in my cooling off period. Operator didn't seem to know what I meant. Finally realised and he then tried to sell me a cheap renewal at a better rate. I explained I just want to revert to my old tarrif plan that has about 5 months left.
He then said that is not available. I am unable to go back to my old plan. I have to sign a new plan that locks me in for at least 2 years.
At this point I was very nearly losing my rag. I said it's unacceptable. Tried to raise it to a manager but none available. Virgin are apparently phoning me on my landline 'soon'. But I have little faith.
I will never, ever use virgin mobile again.
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