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Hom3r · 27-04-2021, 20:26

Hi I've not long had a call from 0800 183 6411, saying I've been with VM for x years which is correct they got our monthly fee correct, and said I was being upgraded to 500meg for free, all they asked was the first line of my address and postcode.

and said I would get an email on an ntlworld account.

Now thinking about it they called my dads mobile (not VM)

I have yet to receive any upgrade, but going to the VM site (my link) and is says I've been upgraded to 200meg, even though I'm on 230meg.

The VM Community forum does say this is a VM number

What is the number to call VM in the morning to speack to a UK call centre?

27-04-2021, 20:26	#1
Hom3r Mum 15/08/46 - 30/09/20 Join Date: Mar 2004 Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody) Age: 55 Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy Posts: 16,898	Call from 0800 183 6411 Hi I've not long had a call from 0800 183 6411, saying I've been with VM for x years which is correct they got our monthly fee correct, and said I was being upgraded to 500meg for free, all they asked was the first line of my address and postcode. and said I would get an email on an ntlworld account. Now thinking about it they called my dads mobile (not VM) I have yet to receive any upgrade, but going to the VM site (my link) and is says I've been upgraded to 200meg, even though I'm on 230meg. The VM Community forum does say this is a VM number What is the number to call VM in the morning to speack to a UK call centre? __________________ I'm a Trustee & Secretary for a local charity STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th. Last edited by Hom3r; 27-04-2021 at 20:47.