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PSkip · 30-12-2010, 17:47

I understand what you are saying but why on the Virgin mobile website the address for complaints is given as
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.

I have written to Trowbridge and Swansea both have failed to reply, if as you say Neil Berkett is not responsible for Virgin Mobile perhaps someone could tell me who is because I'm getting nowhere fast.

30-12-2010, 17:47	#5
PSkip Inactive Join Date: Dec 2010 Posts: 6	Re: Virgin Mobile Who can I complain to? I understand what you are saying but why on the Virgin mobile website the address for complaints is given as Virgin Media, PO Box 333, Matrix Court, Swansea. I have written to Trowbridge and Swansea both have failed to reply, if as you say Neil Berkett is not responsible for Virgin Mobile perhaps someone could tell me who is because I'm getting nowhere fast.