[easyt]

ok update incase anyone else gets this
i called virgin mobile back and this time the call was answered in the uk,
as soon as i said i cant get incoming calls she asked if i had been with vodaphone before virgin, i was told it was a known issue (although it was a very new issue) that was being worked on and was causing problems for customers who had migrated their number to virgin from vodaphone but the tech guys or engineers (cant remember which she said) were working on it
as of 16.30 i can now again recieve incoming calls