Cable Forum - View Single Post - Virgin Mobile min/texts 300/300 no rollover from 28 april 08

bikeman · 29-03-2008, 10:55

Don't Forget These Are not Free Minutes They Are Just Rolling Over What You've Already Paid For!

Can I suggest that when you contact VM to complain that you threaten to cancel your broadband and landline since these are the services that VM are most desperate to retain. This is most likely to get a positive result.

If Cust services wont play ball you should insist on talking to their Retentions dept.

29-03-2008, 10:55	#45
bikeman Inactive Join Date: Nov 2007 Posts: 94	Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08 *Don't Forget These Are not Free Minutes They Are Just Rolling Over What You've Already Paid For!* Can I suggest that when you contact VM to complain that you threaten to cancel your broadband and landline since these are the services that VM are most desperate to retain. This is most likely to get a positive result. If Cust services wont play ball you should insist on talking to their Retentions dept.