Quote:
Originally Posted by Zee
Why are people getting so upset about the way VM has informed customers?
You got told about the change in your service, did you not? so what is the problem? At least they are trying to inform customers ASAP instead of keeping it a secret like they do with most stuff.
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I tend not to use Text and i tend not to read text messages sent to me, What if as i normally do i had just deleted the text message without reading it.
I prefer to talk to people on a phone which lets be truthful is what its for ?.
And if Virgin get away with this, What will be the next change to terms and conditions they decide to text to us.