Stupid Sky
Well, this is a little long so bear with it.
We used to have normal every day SKY - been wanting Sky + for months & months, I have never had the spare cash though. So we moved into our new property and as I was mooching around the house, in the attic I saw a silver box, thought it was a dvd player, but it turned out to be a SKY + box - thought to my wahoo - lucky git! So I plugged it in, rang sky and they confirmed I could use the box, they just wanted serial number etc. So - they activated it, said the Live service would be on in 4 hours. 6 Hours later it's not, so I rang back, its now around 4:30PM - they said, the signal hadn't been sent so they sent it, again they repeated wait for hours. So I did - still nothing, I was a little miffed and tired as it was 23:45 - I rang expecting to get "Sorry we are closed" but I got an answer, wowzers, the women said, theres a debt on your account. I said WHAT! no there isnt, its all paid as it should be, checked my statements to be sure. They confirmed it was for movies, I said, we havn't had any movies since December, it was £105.00 so I was a little shocked and annoyed. Anywho after establishing they confirmed - our old sky box hadn't called the system back to confirm our purchases - they said it was our phone line, I said it was the box. Anywho the women demanded payment now, I said jog on, dont get paid for a few days yet.. She said I can't put your sky+ on until the bill is paid, I said, it will be paid on the 28th - kicked off a little and she went away and said, "Ill see what I can do" Anywho - she came back and said, Ive found a work around. I said, loverly apologised for snapping and said also thanks for the help especially at this time of the night. So I will be switching to V+ whne my contract is up. Seems a better service anywho! |
Re: Stupid Sky
not quite sure what you are complaining about there...
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The fact that Sky didnt tell me about the bill until 24 hours ago and there box ****** up!
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Re: Stupid Sky
LOL, now that's what i call a trojan horse.
I'd say your previous occupants were more at fault than Sky as they have done nothing wrong. The box didnt screw up, it simply did what it should do and phoned home to report that there had been box office movies watched and not paid for. I.e. the previous occupants didnt have their phone line connected and watched all those movies for free. When you plugged it it, its dialled home and you get the bill. Class! |
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Because I ordered the game and then unplugged the telephone cable, the box didn't have time to send the signal setting the charge. As a result, when I put the cable in for a longer period of time, it sent the message saying that I owed for 3 matches (or however many it was). One quick call to Sky when I got the bill, they explained what had happened, so I happily(ish) paid up. I agree that Sky should probably have mentioned an outstanding debt (although, if it's only from December, it's a recent bill anyway), the box just did what the box should :shrug: Mind you, 105 quid??!! How many films did you actually watch in December?! |
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Thats the problem you see. It was from June - 1 move a month or two maybe, wierd
Thats the confusing bit, according to Sky - our old box at our old address, didnt call them for 6-7 months. WIerd. Quote:
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Anyway, what happens if you pay walnuts? |
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(yeah I know that doesn't make sense) |
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roflmao
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