Cable Forum - Superhub Wi-Fi upgrade email

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Superhub : Wi-Fi upgrade email (https://www.cableforum.uk/board/showthread.php?t=33709809)

broadbandking

21-02-2021 12:58

Re: Wi-Fi upgrade email

Superhub 4 seems to stay in mode only mode and still using my TP Link deco for my wireless.

Hugh	21-02-2021 13:20

Re: Wi-Fi upgrade email

Quote:

Originally Posted by Brunel (Post 36071358)

It is no longer possible to have Wi-Fi turned off so that you can use your own access points instead of Hub.

If Wi-Fi is disabled on Hub, it will auto re-enable, with one SSID

I disabled wifi on our Hub3 on the 3rd November (when it was delivered) - I use Google Mesh for wifi, and it’s still disabled.

cje85

21-02-2021 14:24

Re: Wi-Fi upgrade email

Quote:

Originally Posted by Brunel (Post 36071446)

Looking at the Wi-Fi signals using WiFianalyzer, I notice a very large signal eminating from the Hub3 marked as .. Hidden SSID both on 2.4Ghz & 5Ghz.
neither of these are visible in the normal Wi-Fi network settings on my 'phone.
Both have a completely different MAC address.

The hidden SSID is most likely to be another device on your network. Amazon Fire/Roku/NowTV/Chromecast all create a hidden network as do many smart devices.

Entering the MAC address on https://macvendors.com/ might show you what it is, the Hub's MAC will display "ARRIS Group, Inc.".

Brunel

21-02-2021 15:26

Re: Wi-Fi upgrade email

I do not have any of these so called "smart devices"

It was strongest close to the Hub3.

It immediately disappeard when I dist. the Hub3 power.

It is now no longer showing.

tonycee

21-02-2021 16:57

Re: Wi-Fi upgrade email

[QUOTE=Brunel;36071514]I do not have any of these so called "smart devices"

Could it be a wi-fi printer?

Brunel

21-02-2021 17:32

Re: Wi-Fi upgrade email

Could it be a wi-fi printer?

No... my old printer is cable connect only.

cje85

21-02-2021 18:09

Re: Wi-Fi upgrade email

Whatever it is, it's definitely not from the hub. The second screenshot shows the hidden network is a different bandwidth (40Mhz) and also considerably stronger.

admars

21-02-2021 19:46

Re: Wi-Fi upgrade email

have you been vaccinated against anything recently ;)

philwhite100

21-02-2021 20:40

Re: Wi-Fi upgrade email

I got the email too. Does not affect me as i use a separate router and the hub is in Modem mode.

Paul	21-02-2021 22:24

Re: Wi-Fi upgrade email

Quote:

Originally Posted by philwhite100 (Post 36071540)

I got the email too. Does not affect me as i use a separate router and the hub is in Modem mode.

No it doesnt.

My hub is also in moden mode.

SirThomas

22-02-2021 14:44

Re: Wi-Fi upgrade email

1 Attachment(s)

Quote:

Originally Posted by Brunel (Post 36071514)

I do not have any of these so called "smart devices"

It was strongest close to the Hub3.
It immediately disappeard when I dist. the Hub3 power.
It is now no longer showing.

You've opted out of 'Virgin WiFi', yeah?
https://my.virginmedia.com/my-profile/view
Attachment 28926

I had a very strong mystery WiFi network showing until I realised that it must be my neighbours hub broadcasting the Virgin WiFi signal!

Tom

Brunel

22-02-2021 16:26

Re: Wi-Fi upgrade email

"You've opted out of 'Virgin WiFi', yeah?" YEAH!

Mad Max

22-02-2021 19:21

Re: Wi-Fi upgrade email

I got this email too, cannot say that I see any difference in the WiFi signal.

Brunel

23-02-2021 14:00

Re: Wi-Fi upgrade email

As previous, no matter how many times I disable the hub 3 wireless, it keeps on re- activating.

SnoopZ

23-02-2021 17:22

Re: Wi-Fi upgrade email

Quote:

Originally Posted by Brunel (Post 36071722)

As previous, no matter how many times I disable the hub 3 wireless, it keeps on re- activating.

How long does it take to reactivate?

Do you turn the hub off at night?

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