Good deal from virgin phone but...
I got a brochure from NTL yesterday telling me who wonderful the service is, amongst other things there is a cable user only offer for what it looks to be a good deal on virgin mobile, so I gave the number a call at 8:30am, and its 9am now and I am still holding, good job it is a 0800 number. I don''t think Mr Branson got everything right!
---------- Post added at 09:17 ---------- Previous post was at 09:00 ---------- Update: Finall got through at 9:10am |
Re: Good deal from virgin phone but...
As with most ventures Branson just wants the money to support the expansion of his airline.
|
Re: Good deal from virgin phone but...
You could try ringing NTL:Telewest customer services and they put you through having validated your eligibility for the offer.
"As you're already subscribed to ntl:Telewest's Family pack you'll need to speak with ntl:Telewest Customer Sales on 0800 052 0543 to confirm you're eligible to qualify for the 4 for £40 offer. " |
Re: Good deal from virgin phone but...
I have been trying to get through all day with no luck :(
|
Re: Good deal from virgin phone but...
I've passed quite a few people though to them over the last week or so - they were quite quiet initially, but I think its been such a popular offer they've been snowballed with the amount of enquiries in relation to it.
|
Re: Good deal from virgin phone but...
call queues have been huge the past week, id sugest signing up on the website, takes about 5 mins
|
Re: Good deal from virgin phone but...
Well I have been trying again today and having no luck all I get is an engaged tone or told to try later, the thing is I want to ask a few questions before I sign up and you can't do that on the web site :(
|
Re: Good deal from virgin phone but...
Anyone know a easy way round the queues? I still can not get through
|
Re: Good deal from virgin phone but...
what phone number are you trying? the general virgin no - 0845 6000 789 ? there must be some more phone numbers on the internet somewhere...?
---------- Post added at 14:12 ---------- Previous post was at 14:10 ---------- http://www.virginmobile.com/vm/contactUs.do or If you'd like to become a customer just call 0845 6000 070 |
Re: Good deal from virgin phone but...
Call NTL first and they will put you through.
|
Re: Good deal from virgin phone but...
I am using the free phone number that came with the crud from NTL
Thanks Darth I will try that :tu: |
Re: Good deal from virgin phone but...
From what I have heard they are now using call back forms due to the high call volumes so if you try once more customer care should be able to arrange a wee call back for you, save you keeping trying.
|
Re: Good deal from virgin phone but...
Quote:
|
Re: Good deal from virgin phone but...
Quote:
If you want more info on it PM me. |
Re: Good deal from virgin phone but...
I was told the only way to get on the offer was to be passed from cust service to Virgin.
|
All times are GMT +1. The time now is 11:27. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.