Resetting email password
I've just been on the phone to VM customer support for over 30 minutes trying to reset the password for a secondary email account. It seems that they can change the password for the primary account but not a secondary. She didn't seem to be aware that secondary accounts can exist. WTF!
I have been using this secondary account to forward malware emails to Spamcop and the National Cyber Security Centre and now I've been locked out. Whom do I call, preferably not in India, to get this sorted? |
Re: Resetting email password
Enter the email address here https://oauth.virginmedia.com/as/aut...id=WEB-VM-MYVM and press 'Continue'.
You should be able to click on 'Forgot your Password' on the next screen. |
Re: Resetting email password
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