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-   -   VM TV Outage (https://www.cableforum.uk/board/showthread.php?t=33710636)

Maggy 02-12-2021 11:53

VM TV Outage
 
It's off again in the Gosport area..Just TV but not phone or BB.

epsilon 02-12-2021 11:54

Re: Various channels went off air tonight on multiple platforms
 
Repairs following on from the storm perhaps?

nomadking 02-12-2021 12:00

Re: Various channels went off air tonight on multiple platforms
 
Quote:

Originally Posted by Maggy (Post 36103915)
It's off again in the Gosport area..Just TV but not phone or BB.

Same here in Northampton. Happened at 11am.
Initially thought it might've been the CityFibre cable installation that going on in my road at the moment.
VM website unavailable and Virgin TV Go not working as an alternative.

---------- Post added at 12:00 ---------- Previous post was at 11:57 ----------

Quote:

Originally Posted by epsilon (Post 36103916)
Repairs following on from the storm perhaps?

Affecting areas at least 100 miles apart?

epsilon 02-12-2021 12:03

Re: Various channels went off air tonight on multiple platforms
 
Quote:

Originally Posted by nomadking (Post 36103920)
Same here in Northampton. Happened at 11am.
Initially thought it might've been the CityFibre cable installation that going on in my road at the moment.
VM website unavailable and Virgin TV Go not working as an alternative.

---------- Post added at 12:00 ---------- Previous post was at 11:57 ----------


Affecting areas at least 150 miles apart?

It seems to be a national failure, so who knows where the actual location of the fault lies. It was just a guess.

However, it does seem unlikely to be related to the Red Bee Media incident responsible for the original, multi-platform failure.

nomadking 02-12-2021 12:09

Re: Various channels went off air tonight on multiple platforms
 
Seeing as it's not possible to get info from VM via phone or their website, it would be useful for info to be posted outside of VM systems, eg here.

epsilon 02-12-2021 12:17

Re: Various channels went off air tonight on multiple platforms
 
A fire suppressant issue at Langley perhaps? The issue probably needs a new thread but the TV Outage thread has been closed for some reason.

paul0363 02-12-2021 12:27

Re: Various channels went off air tonight on multiple platforms
 
There's a national outage now reported on ISPReview:

https://www.ispreview.co.uk/index.ph...v-service.html

Taf 02-12-2021 12:30

Re: Various channels went off air tonight on multiple platforms
 
2 Attachment(s)
Quote:

Also cannot log into their website so maybe some kind of authentication outage? Or maybe just too many people going to their website to see the service status
The same here.

joglynne 02-12-2021 12:31

Re: Various channels went off air tonight on multiple platforms
 
The Virgin Media forum is unaffected. The Mod Team have posted the following.....
Quote:

National TV Outage
54 minutes ago

Hello all

We have been made aware of a National outage affecting Live TV, On demand, and TV GO.

This has been raised under F009492617.

Our support teams are working to have this restored ASAP.

Regards

ModTeam
https://community.virginmedia.com/t5...877467#M203418

Taf 02-12-2021 12:33

Re: Various channels went off air tonight on multiple platforms
 
1 Attachment(s)
https://downdetector.co.uk/status/virgin-media/

GazCBG 02-12-2021 12:42

Re: Various channels went off air tonight on multiple platforms
 
Our TV is down in Lincoln, just like the rest.

So do I presume that VM only got 1 major distribution center, where all the signals come in? as VM are classing it as National outage.

joglynne 02-12-2021 13:22

Re: Various channels went off air tonight on multiple platforms
 
My TV service is up and running again. Guess someone switched it off and waited 20 seconds before switching it on again. Always works a treat. :D

cupcakes aka dd 02-12-2021 13:29

Re: Various channels went off air tonight on multiple platforms
 
Birmingham down still

nomadking 02-12-2021 13:36

Re: Various channels went off air tonight on multiple platforms
 
Quote:

Originally Posted by cupcakes aka dd (Post 36103954)
Birmingham down still

Might depend on the channel. EG BBC1, BBC2, ITV HD, Channel 4 are working here, but not Channel 5.

heavyside 02-12-2021 13:37

Re: Various channels went off air tonight on multiple platforms
 
No channels at all in London. The apps appear to be working.


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