Homeplug problem
 

Hi,

I have a Speedtouch wireless router connected to a Zyxels homeplug and on to a desktop.

For no apparent reason, the 'Ethernet' light on the router has gone off and now there are no lights showing on the Zyxels adaptor. My desktop (which is running XP) can't connect to the internet now (although the wireless laptops are fine); when I viewed the packet count it was tiny, only around 30 - 100. I am running Zonealarm firewall. I tried turning the firewall off, but this didn't make any difference. I’ve checked for hardware problems, such as loose wires and substituted a different Ethernet cable etc but no joy.

Could anyone please help?

Thanks,

HK

Re: Homeplug problem
 

Hi,

It doesn't sound like a homeplug problem - at first reading - as you have connectivity via your wireless laptops.

Anyway have you tried the following:

1. Rebooting the desktop - just to refresh the ethernet cards.

2. run the command IPCONFIG /ALL from the command line and see if you have an IP address assigned to your desktop.

3. Alternative to no. 2 - looked at the network devices from the control panel and see if they are enabled and there are no conflicts.

4. You haven't mentioned if you are running any anti-virus software on your desktop, are you?

5. Have you checked that your wireless laptop can still connect to the internet when you disable the wireless and use a wired connection?

Question: Are you running behind a router?

If yes (to the above question) have you checked if the router settings have changed in any way? For example wired connection might be disabled, but wireless connections are still enabled.


Hope some of this helps,
Steve.