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-   -   My bill has reduced and I don't know why (https://www.cableforum.uk/board/showthread.php?t=33711878)

gus0898uk 05-05-2023 10:16

My bill has reduced and I don't know why
 
My account should be £141pm before discounts, and £99 after.
Yesterday I had my invoice and it showed my discount to be £63.50 rather than £42, so 50% more.
Nothing has changed viewing wise to the best of my knowledge, my contract finishes 1st August, could this be a 3 month sweetener before it is new contract time?

I'm just really confused, but I don't want to contact VM to ask why.

Hugh 05-05-2023 11:40

Re: My bill has reduced and I don't know why
 
Is part of the reduction pro-rata’ed from your previous payment (you pay in advance).

I’d wait until you get the next bill, which should be a full month on the new rate.

gus0898uk 05-05-2023 23:06

Re: My bill has reduced and I don't know why
 
Many thanks Hugh, I will be calling VM before 1 st August to try and agree a new 18 month contract.


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