Phone call from virgin ?
 

0800408 9340 had a call just now from this number , saying it's virgin media with a "great" offer. Then wanted my details . Told her I wasn't going to tell her that, think she said I would be a fool not to provide it. as I will regret it, still said no. called a bloody fool and she hung up. Guess given virgins great staff training it was :rolleyes:

Re: Phone call from virgin ?
 

I always check any number here

https://who-called.co.uk/Number/08004089340

Re: Phone call from virgin ?
 

Scammets have even hijacked sites like this with fake reviews to show what they want people to see when they check.

The number itself thats's showing on your phone may well have been spoofed too.

Re: Phone call from virgin ?
 

That is why i use a bit of common sense and always put the phone down and then check out who they say they are on the web. I dont buy or upgrade anything via a cold call and will never give out my details. My job is telecoms based and i fully know how they work and sometimes fool around with scam callers :D.

Re: Phone call from virgin ?
 

That's definitely a Virgin upselling number as, after checking, it's the number used to lie to me to try and sell me a higher broadband speed and before that a lie to take Sky Cinema. These days it's usually that offshore call centre that use it. Was it a foreign accent? Of so it sounds to be genuine (unless the number was spoofed)

You got off lightly with "Bloofy fool". There have been reports of customers being told to F off!!!

I think one was on here and they reported it to the office of the CEO who said "It shouldn't have happened" after listening to a recording of the call.

They are getting more and more out of control as time goes on.

Re: Phone call from virgin ?
 

Always opt out of marketing. Then you can be sure any such calls are a scam.

Re: Phone call from virgin ?
 

Good idea.

Re: Phone call from virgin ?
 

My "Virgin" call this morning was to tell me of issues on the service. I asked to the ticket number as I worked for VM and could check the details. This guy was a bit more suspect so he asked for my name to confirm I worked for VM.

Re: Phone call from virgin ?
 

I cancelled my Virgin Media services yesterday and have ordered Sky. My two Stream pucks will arrive tomorrow.
i have had three calls already today, all of which I've managed to miss. They're from the number mentioned above. They don't leave a message. I've blocked the number on my mobile but opting out of marketing communications says it takes up to 28 days.

Re: Phone call from virgin ?
 

I might be joining you and moving too, paying a fortune to a company that cannot supply an app to customers on V6 boxes isn't a good look imo.

Re: Phone call from virgin ?
 

But they will supply a 360 box that can.

You will still need to surrender your V6 if you are changing to Sky, and in my experience, the Sky Q has a flashy AI but the functionality is not as good as the 360.

Re: Phone call from virgin ?
 

Both V6 and 360 are the same hardware, it's the software that's different, V6 can be "updated" to the Horizon software.

Re: Phone call from virgin ?
 

That is true, of course, but I don’t think Max wants the 360 software.

Re: Phone call from virgin ?
 

Some scam calls going around