Belkin Wireless Router and NTL... keeps losing Internet...
 

Hi,

I'm new here, and I have a very irritating problem.

I have a Belkin Wireless Router (the F5D7230uk4), which is connected to NTL 1MB Broadband, and networked to two different PC's (One wired, the other wireless). and just lately (within the last month) seem to be having an irritating problem.

At least once a day, my computer upstairs (Which is connected wirelessly) will not load any webpages whatsoever. It will only load them after i've restarted the router through the administration screen. I've heard of a registry fix, which will sort out this problem, although to me, it seems to be more of a router problem. My computer is connected with a PCI Belkin Wireless Network Card (The F5D7000uk). The baffling thing is that the admin screen shows the internet status as "Connected" and the PC connected through normal CAT5 can still access the Internet perfectly.

The thing is, the router is only two months old, and i dont really want to replace it, if it's a simple problem. Do you people know of any problems, or fixes I can do? I've tried updating firmware for the router, which is pointless as there's no updated firmware available. I've looked for updated drivers for my card (again pointless).

Both PC's are running Win XP Pro with SP2, all fully updated. I've checked for spyware, and viruses, and found nothing.

It will also do this after using any form of P2P program as well.

Any ideas? I've tried belkin tech support, but they are useless. I've reset my router to factory settings at least five times now, and the problem persists.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

:welcome: to the forum
Did you set up the password in the router (http://192.168.2.1/).

if not use the wired pc to it after perfroming a Hard reset (This will return the router to the default setting) and set the password.

I didn't and somebody had hacked into mine.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Yup. I've set all the passwords etc. I'm also using WPA-PSK encryption as well. I've had it turned off for the past couple of days, and it still keeps happening.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I've heard that cordless phones can cause the wireless connection to drop.

It happens to my setup:
Belkin 4 port cable/DSL router
Belkin Wireless access point
Belkin wirless PC Card

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Thats the thing. The wireless connection is fine, the net connection is fine. Its just this one PC doesnt want to load any webpages, and wont til I restart the router, wven though the wireless connection and net connection are fine.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Darron, can you check which version of the firmware you running at present mate??? I've had this myself and checked with my teamleader and he has heard of it sometimes but havent found out why and cant really replicate it at work... I do Dutch Technical support at Belkin and the strange thing is that I've only heard of this problem 2 times now 1 myself and the other time from some1 in Holland also on cable internet. but like I said havent found out a cure for this at the moment just to give the router a reboot and its fine afterwards.

if I can find out more about this issue I'll let you know... if you want the latest version of the firmware you can go to our own (Tech Support) ftp site on ftp://supportbelkin.no-ip.org this is the place where we "dump" our beta firmwares and stuff like that, but if correct the current fw of your router is the 4.05.03 version. or if you got a new unit (1 antenna) then its 6.00.01.


oww and another thing if you call our tech number dont choose for NETWORKING stuff. just go for USB or KVM options.


and another thing ... dont mention me at all ;)

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

check out this thread:-

http://www.cableforum.co.uk/board/sh...elkin+wireless

could it be you're suffering from the same issues?

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I have a belkin wireless router.

Everytime I boot up my laptop Although it says I am connected to the network I have to repair the connection before I can do anything.

Could be a problem with the router or the belkin software controlling the card.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

man i have exact same situation my pc wired to router with 2mb ntl and downstairs pc connected wireless . . and when on BF or browsing at times wireless pc will complain of lose to internet and even i get both pcs suffering lag in gaming were i will ping to high rates of 700+

ive tried a 11mb and 54g usb stick for wireless both had same effect on entire network connection i ve been told its the wireless side causing the drop cause its receiving too many packets or something. but i used to have 11mbps belkin and it did same thign after awhile lost connection randomly. so i bought this 54g, to be honest if i dont find fix soon am going out and buying a netgear rangemax!!!!! cause belkin is f ing me off.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I took my belkin back to Pcworld and changed it for a linksys. The Belkin I had was supposed to be the 'dogs' - a pre n version which cost £120 - I exchanged it for the famous linksys wireless g router - no problems since.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Akane, the problem that you have is something that no wireless network will solve... you run 2 games on 2 pc's online and okay sometimes not but then your still using say TS and otehr things that might eat a bit of your UPSTREAM bandwith, until we get in the uk something like 1MEG upstream you wont be able to run 2 high end games at the same time without lag... also WLAN was not designed for gaming but more for general internet stuff.

RANGEMAX is the same as the belkin Pre-N and trust me that still wont solve your problem with pings and ****e like that it still comes via radio instead of ethernet, if you want to game on wireless you need something like 802.11A instead of B or G or even what the rangemax is super g aka 802.11N.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

If you are having problem with the wireless pc losing the connection, or having to repair the connection regularly to get it to work, try the following:

Stop Windows from controlling the wireless card and
install the software/drivers supplied with the wireless card/device.

It is a common problem when using Windows to control wireless devices.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

One thing to mention is that bluetooth impares wireless connections. You can try minimise this by changing the channel that you got your wireless on through the admin on the router. Other than that turn off the bluetooth on your phone.

hth

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

ok i accept that but mean should it really be hitting ping of 700+ 1000+! and is their anyway i could tweak the network or router to stop this?

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

nopes none that I know of Akane. sorry matey. have your bro's pc next to yours better if you want to play lan games ;)

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Windows cant control the Belkin woreless cards because you have to use the Belkin software to install the driver anyway.
Belkin software shows it as connected but nothing will work LAN or t'internet until you do a repair on the connection.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

yeah in perfect world but i need my space lol :p:

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

errr you dont need the belkin software if your running on XP matey. but the problem is being checked out here and we thought that we had the problem here but no...but we are looking here at work and as soon as we know something you will know it ;)

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

this may be dumb but i notice that ntl 200 cable modems are sold on eBay would it be possible to run TWO cable modems in house? forget the network!

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Yea but No. The second would need to be provisioned and billed by NTL, a NTL CM shoudl not be sold on ebay and realistically has 0 value as you get it free when you get the service.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I'm running the 4.05.03 version firmware. It's a very strange problem, and the only thing I can think of it being is a problem with the DNS servers at NTL's end. I've got a friend who's on 2meg NTL broadband, and he has the same problem, but with a standard 10/100 wired router. I'm thinking that it could possibly be a problem specific to my area. Is anyone else here from the North East/North Yorkshire area and having the same problems?

It's still happening, and I don't really want to take the router back, as apart from this problem, it's a good router. I never lose the wireless signal, and the wireless speeds are excellent. I may just have to buy another router, and test that instead.

Thanks to everyone for all the advice. Oh and Levig, if you manage to sort the problem, please let me know. I can manage to live with this for now, but eventually it will drive me mad.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Darren, I will keep an eye out on this problem and keep you informed, I know its strange but you dont need to bring back or buy a new router for it and yeah I know its annoying when it happens and you have to give your router a "kick"

but I promise as soon as I find something out I'll post it here

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Thanks mate...

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

well could i then have two running via NTL? would they allow that, say each connection being 1MB? how would it work?

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

How can it be a ntl dns issue if the wired pc never lose's a connection?

Its router or wireless card fault. possibly might be due to windows powering down the pci slot in your computer? USB users have similar faults...

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Handyman, the problem that Darron mentioned is "known" with us at Belkin its just not something that we hear of every day so not a lets put it wide issue. annoying but its only the router and it still has connection, gives out all the details and you can still ping away happily to say 66.102.9.99 (google.com) and even have your msn up and running, but as soon as you type in www.google.com you get PAGE CANNOT BE DISPLAYED. as soon as you power down the router and it comes back again you can browse the web again.

trust me I know the issue and I've had it myself as well with my F5D7231uk4 and seen it in Holland 1 time with a dutch cable company similar problem as this. so its being looked into at the moment.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

As Levig said, you can still use P2P software and IM programs, as well as pinging IP addresses. Also you dont lose any network functionality, so the logical conslusion is that it is a DNS issue, as the DNS handles converting Domain Names to the hosting servers IP address.

Could it possibly be that in some way the router is failing to update the DNS settings for wireless users only? Or maybe this does also affect wired PC's as well? Next time it happens, i'll check the wired PC and let you know. I'm going off the assumption that the wired PC is not being affected, as it's the family computer, and seen as i'm the tech guy of the family, I'd sure as hell get complaints about it not working.

It would be interesting to know if people with the same router are experiencing the same problems with different ISP's.

Levig. Is there anyway that I could reflash the bios on the router to the same version i've already got? I'm just thinking that it could maybe be a faulty bios installation, or the bios has somehow been corrupted.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Right... 2 probs.

1. Dunno if this is signal related or not but every morning when i come to the PC it's dropped the WLAN connection. Belkin 54 Mb/s Cable router, with Belkin 54 Mb/s desktop PCI card. I've extended the antenna so it's away from the wiring on the back of the PC. SNR is currently -71 - -85 = 14 dBm and speed 36 Mb/s- XP SP2 with latest Belkin drivers, fully patched with Windows updates, using the XPSP2 Zero Config utility and WPA encryption. The fact it's normally about 3am (messenger plus log) when the connection drops seems more than coincidence...

2. This is pretty much the same issue as the OP's- router drops internet connection locking browsing and email but MSN still seems to stay signed in. Need to fire up to 192.168.2.1 and reset the router before it works, but then it works fine. Hardware F5D7230-4; Firmware 4.05.03...

Any ideas?

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Darron, my pc's are wired and wireless, it happens on 2 computers so its the router that is at "fault". the thing with the firmware you could try to load up the current 4.05.03 again if that works but I doubt it and we dont have the old fw at hand now.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

If they allowed you, and you would need two bills in two separate names (and some billing systems can do this some cannot). Then you would have two SACMs and two charges, one for each CM on the bill.
Not much point when you can get a router and route the single CM for less than this would cost for a months CM rental (wired) or about 3 months wireless).

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

yeah thats true but gonna have to find solution to increase quality of connection between belkin router and network as pinging is happening to regular. and i know ! that pinging when playin games from boths pcs will be natural but not to extent of what we get which is both of us get "problem with your connection" message in game and pings of 700++

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I have exactly the same router and I had the same problem when I tried to connect my new fujitsu laptop to my wireless network.

The problem was with XP's WLAN software - to fix it I installed the Odyssey wireless client software that came on a CD with the laptop and unticked the "Use Windows to configure my wireless network settings" under the wireless connection properties.

My connection hasn't dropped once since.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

so what would you recommend for me, using wirless and wired over two XP machines.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

I am having the same problem as DarronK. I've had my router (Model: F5D7230-4) and wireless card for years and it's only recently started doing this problem. I found this thread while searching for a solution in Google.

Can anyone help?

Thanks.

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

If you don't get any useful responses in this thread, I suggest you start a new one as this thread is more than 2 years old

Re: Belkin Wireless Router and NTL... keeps losing Internet...
 

Ok thanks I will make a new thread.