5g question
I have my own 5g compatible phone, an oomph 15GB monthly sim plan and I have a strong 5g signal in my area. How come then, I can only pick up 4g?I assume 5g on Virgin is not an extra and as far as I know, all sims are 5g ready?
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Re: 5g question
From https://www.virginmedia.com/mobile/5g#getitm
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Thanks for the quick reply, Chris.
Ah, no, I didn't buy it from Virgin. But in the link you posted, it states this" Meet 5G – our next-generation mobile experience, all yours when you grab a 5G phone or 5G-ready SIM". All sims are 5g ready according to CS, so I should be able to get it. |
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https://www.virginmedia.com/mobile/5g#getitm |
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Yes,well I think so.After entering my postcode it opens up with 4g highlighted,if I move down to 5G it's a smaller area but within where I live.It says,good indoors and outdoors.
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Have you done this? Quote:
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How long have you had your sim?
Might be worth checking it’s "5G ready". |
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Thanks, guys. I have had the sim for a couple of years but recently changed it because it was faulty. I asked if the new sim was 5g and was told, all sims are 5g compatible.
I followed that link pip08456, it just took me round in circles. I have since phoned CS, but sorry to say, I found it hard to understand what she was saying. The funny thing is when I check using my postcode it says 5G is available, but the list of all the cities and towns that can get it does not mention my home town, Blackburn. |
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Ah right,that's a bummer.Thanks jb66
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If your SIM is on the EE radio network you'll get a checker page which starts with Quote:
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I bought the Samsung Galaxy Note 10+ 5G at launch as it was the exact same price as the 4G version.
Even though I have no 5G in my area it will one day arrive and even then I can sell the phone as a 5G model for a better price than the 4G version. |
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There is a notice on a light near me that says they are putting in a telecoms mast, so hopefully I can get a 4G connection.
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All SIMs Virgin Mobile customers are currently on are compatible with the Vodafone radio network which allows for the 5G service.
The switchover needs to happen at Virgin Media's end. |
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I have the ultimate oompth bundle and just contacted mobile support asking the same question. My phone is a OnePlus 9 and this is the answer they gave when asking why I can't get 5g when it's supported in my town:
"Thank you very much, Apologies, the 5G network for Virgin only works on the following phone: Apple: iPhone 11, iPhone 12 Samsung: Galaxy A42 5G, S21 5G, A32 5G, and A52 5G Sony: Sony Xperia 5 II 5G Oppo: Fine X3 5G" |
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