WiFi VoLTE Calling Coming To Virgin Media
 

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Re: WiFi VoLTE Calling Coming To Virgin Media
 

It's VoWiFi which is now available, not VoLTE.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

not being to tech savvay what is volte calling

Re: WiFi VoLTE Calling Coming To Virgin Media
 

VoLTE is 4G calling.

Without it then 4G is used for data but 3G is used for voice calls, so may have different signal availability between the two.

I'm pretty sure VoLTE is a required part of a 5G service so as Virgin Media have already announced they will doing 5G plans, then I'd expect that VoLTE will appear at some point.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

You get VoLTE on 4G too, you can test this by putting phone in airplane mode and turning on Data, if you can make calls you have it.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Samsung phones (at least) don't let you turn on mobile data only while in airplane mode.

But as far as I know, Virgin Media haven't yet got VoLTE, so a 4G phone will drop back to 3G for voice calls until they do.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I can on my S7 on either Three or EE, maybe you cant on newer models.

Edit

Apologies i got confused with Voice over Wifi i blame the title of the thread ;) , you can't use data in airplane mode.

But VoLTE is the same as Voice over 4G.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I've got an S10 and it comes up with warning as to why you can't enable it.

And the good news for me is that although it's a device bought directly from Samsung, it does work with the Virgin Media WiFi Calling service after the appropriate update.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

See my edit. :)

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Yeah. WiFi Calling works on my phone when it's in Airplane mode but with WiFi turned on :)

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Wherever EE have 4G1800 or 4G2600, they have 2G or 3G as well - this is required in order that non-VoLTE calls fallback on those legacy technologies.

In order to make voice calls on 4G and allow seamless handover between WiFi & mobile you need VoLTE which is also why EE's 800Mhz coverage is restricted to direct-PAYM customers.

EE PAYG customers will be the next to get VoLTE access.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

They kept this quite, I found it today on my Iphone XR just by chance. Don't know if the update had anything to do with it. Good to have it back though.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I've a s7 edge, but can't find the "turn on WiFi calling" Option. But I've definitely seen it before.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

The S7 isn't supported for Virgin Mobile WiFi Calling. Nor is the S8.

For Samsung devices it's the S9 and above i.e. Android 10 (April 2020 security patch) or later.

For iOS it's the 6s and above i.e. iOS 13.4 or later.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

WiFi calling has been available for years using Skype, whats the big deal here ?

Re: WiFi VoLTE Calling Coming To Virgin Media
 

It allows seamless use of your own mobile device and mobile phone number for calls and texts when connected to WiFi, so fills in gaps for mobile signal coverage or where a building blocks the signal.

It's not a big deal in itself, but just helps smooth out the overall service experience.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Pitty they are not allowing it on the S9 Note at the moment

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Well the Note 9 hasn't yet had the April update. BTU version is still on the March release.

https://www.sammobile.com/samsung/ga.../SM-N960F/BTU/

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I definitely seen a WiFi calling option on my s7 edge a new years ago. But It gone now, must have been within one of the android updates

Re: WiFi VoLTE Calling Coming To Virgin Media
 

My S7 has wifi calling via Three or EE so I don't understand why it may not be supported via Virgin mobile.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

My Note 9 updated last night and i now have Wifi calling :tu:

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Until lately EE either didn't allow Virgin to do this or they had pay extra for this for allow customers to use this feature

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I have reset my s7 and still no option for wifi calling.

This was recommended by Samsung support.

VM support are just not great at the minute...

Re: WiFi VoLTE Calling Coming To Virgin Media
 

As I said above in April, the S7 isn't supported for Virgin Media's WiFi calling option.

Even if the option appeared, you'd need to have an S9 or later for it to work, as those are the devices that have been updated by Samsung to support Virgin Media's WiFi Calling.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

It's supported in Ireland by Virgin media Ireland...very strange

Re: WiFi VoLTE Calling Coming To Virgin Media
 

I have been having problems sustaining a phone call connection whilst in the house. (S10+) I have an Asus iMesh network, apparently with a solid signal throughout. Virtually every time I move from one room, the room with my main router, to another during a call, the connection is lost. I have to move back to where I started to call the person back!

WiFi is on. By default 'Use LTE data networks calls whenever possible' is on for SIM 1, as is automatic mobile network selection. Network mode is LTE/3G/2G(auto connect). The 4G signal around here is very good.

What are the possible issues here? I could systematically begin to alter settings to try to eliminate the cause, but a few pointers from you guys could save me time. Obviously I can only test each change if I receive a call, something that doesn't happen every day.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Although the VoLTE option now appears on devices with a Virgin Mobile SIM inserted, it only works if you're on the Vodafone network for Virgin Mobile. It's not possible if you're still using the EE radio network.

If you've not been notified that you're on Vodafone network (even if you don't have a 5G device yet), then WiFi Calls can't be handed off the mobile network.

Try turning off the LTE calling option for now and see if that helps at all.

I wouldn't expect that moving within a mesh network would drop the call, but that's down to the device to manage.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Thanks. I am on Virgin via Vodaphone. I will try your suggestion and keep it at that for a couple of weeks. I'll let you know if it works.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

Ok, if you're on Vodafone then the hand-off should work, but I've not moved over yet so haven't experienced it myself.

Hopefully you can turn the option back on as it does help when using the phone on a mobile network as you don't have to rely on a good 2G/3G signal in addition to the 4G or 5G one.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

My son and I got Google pixel 4a's for Christmas we both have/had a VM SIM. He moved last week to another network and has access to WiFi calling.

I have called CS with this information and the keep saying the phone manufacturers have to updat the phone. Again this is BS, both phones are 100% the same ��������

Re: WiFi VoLTE Calling Coming To Virgin Media
 

WiFi Calling as a principle is the same across all networks, however each mobile network's version of WiFi Calling requires it's own configuration so the device knows how to talk to the servers that run it.

So unless a mobile device's firmware has support for a version of WiFi Calling for the network you're on, it won't work.

Pixel devices don't contain the configuration for Virgin Mobile UK's version of WiFi Calling (or VoLTE as far as I'm aware), so it won't work, even if a different network's version does.

Re: WiFi VoLTE Calling Coming To Virgin Media
 

All of which has made the whole business of WiFi calls that much more complex to troubleshoot, given that some devices seem to enable VoLTE by default. Most people just take their phone from the box, put in their SIM, configure the WIFi and hope for the best. Most do not know about VoLTE, let along visit help sites like this. I can imagine the frustrated conversations with some bloke in Bangalore right now. :banghead:

Re: WiFi VoLTE Calling Coming To Virgin Media
 

We have 2 pixel 4a one on Virgin Media and another on 3.

The one with the 3 sim has WiFi calling but not the VM sim