T-Mobile merger - the fallout begins
 

Re: T-Mobile merger - the fallout begins
 

I think that poster in the second link is getting mixed up. I was told by 3 the agreement for 3's roaming agreement with Orange was transferred to 'Everything Everywhere' which is the name of the new joint venture with T-Mobile, if something has changed I haven't been told as a 3 contract customer.

I can definitely confirm though that on the rare occasion it loses a 3G signal it still roams to 2G, it did when I was on a train on Monday anyway.

Re: T-Mobile merger - the fallout begins
 

I have a friend on Virgin Mobile whose phone's screen is now showing T-Mobile and he has lost all of his bundles

Re: T-Mobile merger - the fallout begins
 

I asked the question to 'The Team' @ VM some time back what would happen should there be a loss of service as a consequence of network integration, their reply was that it would be treated on a case by case basis.

Re: T-Mobile merger - the fallout begins
 

Looks like Virgin customers will be using the new combined EE network from the summer.(Look in the 'And there's more to come' section.)

"We’ve always used the T-Mobile network, which covers over 99% of the UK population to provide our service. But from this summer, we’ll use the Everything Everywhere network (the company formed by Orange and T-Mobile). So in some areas where the coverage would otherwise dip, you’ll automatically be able to use either the T-Mobile or the Orange network at the same great Virgin Mobile rates."

Re: T-Mobile merger - the fallout begins
 

September according to customer services

Re: T-Mobile merger - the fallout begins
 

Why would it be of any concern to the regulators ?

Re: T-Mobile merger - the fallout begins
 

Any further updates on when the Everything Everywhere will kick into action?
TIA

Re: T-Mobile merger - the fallout begins
 

Because it relates to Virginhmedia.

Which means Virginmedia and its customers will scream and cry about every new product or innovation that any company in competition with it does. Ensuring that the "regulators" get envolved.

Ultimately other companys will decide to stop investing in content and developing there networks and Virginmedia and its customers will all be very happy when eventually they drag the UK back to the days of expensive mobile/fixed phone calls and limited TV content.

VIRGINMEDIA

If we cant afford it, no one should be allowed it

Re: T-Mobile merger - the fallout begins
 

I believe VM are half way through a 6 week or so trial in selected areas, if all goes well then word has it will be rolled out probably late September. Nothing official wrt dates from VM tho :-(

Re: T-Mobile merger - the fallout begins
 

Is this an attempt to be sarcastic, because it makes very little sense.

Re: T-Mobile merger - the fallout begins
 

:tu:

Re: T-Mobile merger - the fallout begins
 

What are you on about? Really? :confused:

Re: T-Mobile merger - the fallout begins
 

I think the question should be "what are you on? "......;)

Re: T-Mobile merger - the fallout begins
 

Its called i have a chip on my shoulder about virgin media so i will rant incoherently at every chance i get and make myself look a complete (insert your preferred word here)

Re: T-Mobile merger - the fallout begins
 

No wonder I have that clown on ignore as his posts make less and less sense each time, I tend to wonder what non- prescription items he may be using as well.

Re: T-Mobile merger - the fallout begins
 

Same here, but i was unlucky enough to see one of his posts because someone quoted his complete drivel, Wonder if there is anyway to ignore there quoted drivel as well

Re: T-Mobile merger - the fallout begins
 

Is there any news on the implementation of Everything/Everywhere for Virgin Mobile?

Re: T-Mobile merger - the fallout begins
 

I hope its soon my network coverage is very bad most of the time. Not very impressed:(

Re: T-Mobile merger - the fallout begins
 

Think my reply got masked by the verbal diarrhoea that followed. As far as I understand VM are in the midst of a 6 week or so trial in selected areas & if all goes well we could see it rolled out late September. No official dates from VM other than Summer which was then changed to Autumn.

Any insider care to comment?

Re: T-Mobile merger - the fallout begins
 

Thanks;)

Re: T-Mobile merger - the fallout begins
 

No sarcasm,

Virginmedia resell Skys channels,
Virginmedia resell BT ADSL services
Virginmedia are looking into reselling BT Infinity.

If Virginmedia don't get another providers services they run off crying to ofcom to force other providers to give over there service/product. But yet Virginmedia will not let BT or Sky or any other provider access to the Virginmedia network.


Oh and to anyone who says I'm anti Virginmedia or I HAVE A CHIP ON MY SHOULDER....Look through my last 20 posts, I suspect (an hope lol) you'll see a pretty balanced view.

Re: T-Mobile merger - the fallout begins
 

This doesn't have any relevance to the original post.

Re: T-Mobile merger - the fallout begins
 

you need to check the facts before opening your gob :bsmack:

Re: T-Mobile merger - the fallout begins
 

Re: T-Mobile merger - the fallout begins
 

I'm on the trial & I can confirm it's still ongoing

Re: T-Mobile merger - the fallout begins
 

How long you been on it? Speculation is the trial period is 6 - 8 weeks after which the service will be rolled out to all. VM seem to be staying tight lipped

Re: T-Mobile merger - the fallout begins
 

I'm not sure what's happening, but in various parts of Glasgow the H connection on my phone displays H+ and it's noticeably faster. Could that be anything to do with the network merger?

Re: T-Mobile merger - the fallout begins
 

Lets hope so, i would be happy with a conection at all;)

Re: T-Mobile merger - the fallout begins
 

I have been reading on the help and support forums that this has started rolling out to customers. Is anyone able to confirm if this is true or not? I've not received a text message to opt in which is what is being described.

Re: T-Mobile merger - the fallout begins
 

I'm desperate for it, no tmobile signal in my house

Re: T-Mobile merger - the fallout begins
 

Just saw this today on the Virgin's own forum......

This will be rolled out to some customers as we speak, they will get a text asking if they want to opt in. If you dont receive a text you can call in and opt in that way.

So it is all in place now, you just need to call to ask for if you dont get a text.

Some posters on that forum have called CS and they are now officially roaming on the Orange network!

Read the thread here:- http://community.virginmedia.com/t5/...ge/td-p/730327

Re: T-Mobile merger - the fallout begins
 

You need to get totech support

Re: T-Mobile merger - the fallout begins
 

I've had h+ on my display since I first joined virgin mobile about two weeks ago-had no idea what it was but the mobile internet connection is lighting from just about anywhere I've tried it so far. If this is ee I'm impressed.

Re: T-Mobile merger - the fallout begins
 

I will have to try and se if I can do this later on, it would be nice to have a decent signal at home.

Re: T-Mobile merger - the fallout begins
 

I've been getting H+ in parts of Glasgow for a few weeks now. It's so much faster, at first I wasn't sure what it was but it must be to do with the merger.

Re: T-Mobile merger - the fallout begins
 

What is H+ (I guess it is faster)?

Will it work with the HTC Desire S?

Re: T-Mobile merger - the fallout begins
 

Its just like H but faster ;)

Its just a newer version of HSPDA. The Desire S is fairly new so it should work if it has the correct chipset. I have the Galaxy S2.

Re: T-Mobile merger - the fallout begins
 

You can now opt in by text . Just text the word Yes to 789777 and you get text back to say you can now use the orange network

Re: T-Mobile merger - the fallout begins
 

H+ is HSUPA, a faster variant of 3G. The EE deal at the moment is about amalgamating cell towers and capacity, there is no additional capacity being put in place. The recent deal you seen with Virgin Media Business providing data services fo MBNL Ltd will increase the backhaul capacity of cell towers from the existing 2Mb or 100Mb switches to Gigabit Fibre connections, providing far superior data capacity to each cell tower.

Re: T-Mobile merger - the fallout begins
 

Cheers, worked a treat :)

Re: T-Mobile merger - the fallout begins
 

Indeed i have phoned them and i have since had a txt to say i can now use orange :)

Re: T-Mobile merger - the fallout begins
 

I'm almost happy enough to smile mow ;)

Re: T-Mobile merger - the fallout begins
 

LOL, id be ragin if i opted in to gaychat messages or something!

Never worked for me, said there is a problem

Re: T-Mobile merger - the fallout begins
 

Doesn't work for me.

Re: T-Mobile merger - the fallout begins
 

Has worked for me

Re: T-Mobile merger - the fallout begins
 

And for my wife...

Re: T-Mobile merger - the fallout begins
 

I got a text back saying there was a problem with my account?

Re: T-Mobile merger - the fallout begins
 

Working fine. Straight through to CS and activated within 10 minutes, only difference is I can't see who's calling when on Orange only the number.

Re: T-Mobile merger - the fallout begins
 

Worked Great for me, got MSG within seconds and so did the Wife's :-)

Test in it work on Monday

Re: T-Mobile merger - the fallout begins
 

I guess 789777 if to use both T-Mobile & Orange networks, and not H+

Re: T-Mobile merger - the fallout begins
 

You can test it manually by going to manual search and choosing Orange.

Re: T-Mobile merger - the fallout begins
 

Well I've had no success setting up National Roaming. I have spoken to Technical Support 3 times since Friday when after trying to register to use the Orange network by the 789777 text message I get a reply saying "Sorry we can't complete your request at the moment as there's a problem on your account". Tech Support tell me that my account is pending & will stay that way until I can't get a signal via T-Mobile & then it will switch over to Orange. But I can't get a T-Mobile signal in my house & nothing is happening.
I have been patient since the merger hoping that my reception problem would be solved as I have an Orange transmitter 400 yards down the road. However if this is the case then unfortunately both me & the other half will be leaving Virgin to enable us to get a signal at home other than standing by the bedroom window to make & receive calls.

Re: T-Mobile merger - the fallout begins
 

Just sent the text just now and it worked, 4 bars happy days

Re: T-Mobile merger - the fallout begins
 

Im with orange and up until around 2 months ago i had major issues with them when they were working on the masts in the area doing the intergrating for almost a year and orange were saying ohhh it will be done in a month and it went on and on.

It affected calls where i would try and ring out and every now and then everyone would be engaged and i would have to ring orange from their shop and only thing that cleared it was for them to reset my handset. At first they denied it was their problem and said it was my phone and changed the handset. Secondly they claimed it must be a Sim Card Problem and changed that. Then they admitted it was them which they could have done all along.

It also affected Internet as a lot of the time i couldnt get online and also affected my Google Maps, it would never show correct area usually id be atleast 700 - 1000m away and sometimes showing i was on the move all the time while sitting or laying in my flat.

Roaming works perfect for me. I cannot get a signal from orange at all at the local hospital and it switches str8 to Tmobile and works fine.

Re: T-Mobile merger - the fallout begins
 

Text worked for me, although I seem to have full Virgin coverage wherever I was before so cant see any difference :)

Re: T-Mobile merger - the fallout begins
 

Tried the text again and I am still getting a response stating there is a problem with my account.

Great signal anyway so I can wait till the full rollout.

Re: T-Mobile merger - the fallout begins
 

Text worked perfectly first time for my folks. Get the usual <pers> text back like when you set up voicemail and then another about a minute later confirming they can now roam onto Orange the next time they turn the phone on.

Roaming is a good temporary solution, but not without pitfalls, as phones will only roam to Orange when there is no T-Mobile signal. At their location they get 2-3 bars upstairs but only 1 downstairs with calls not reliable on T-Mobile. When the phone is forced onto Orange they get solid 5 bars all over the house and can use it anywhere. Some will find this very frustrating.

So looks like it will be a case of "Everything but not quite Everywhere" for a while to come. Roll on full integration.

Re: T-Mobile merger - the fallout begins
 

How annoying, my phone got it, via the YES to 789777, but mine is 3G and usually has good 3G coverage. Mum's Phone, 2G only and sorely in need of better coverage, didn't get it... pretty low on credit, wonder if that makes a difference.

Re: T-Mobile merger - the fallout begins
 

just recieved a text from Virgin mobile saying i can now use Orange network ,just have to restart my phone to activate ,happy days then .Have to say though i have never in the 2yrs i have been with virgin had a problem with the signal ,and when i was with orange i could get a signal anywhere so it has to be a good thing

Re: T-Mobile merger - the fallout begins
 

One quick point... It only works on the 2G signal at the moment. Virgin won't be able to use the Orange 3G signal until January.
Also, BlackBerry users need to make sure they have the latest OS on their handsets before attempting to use national roaming. If they don't, the handset will try to use the Orange 3G network which will cause it to crash. If this does happen to you or anyone you know - you will need to download the latest OS before being able to use the handset again

Re: T-Mobile merger - the fallout begins
 

A bit more on the subject?

http://www.digitalspy.co.uk/tech/new...here-deal.html

Re: T-Mobile merger - the fallout begins
 

From Monday 28th it's being upgraded for Virgin Mobile customers to support seamless in call switching so the call won't drop if it switches to the Orange signal

Re: T-Mobile merger - the fallout begins
 

Interesting, and still failed to get it on mum's phone - are some not compatible at all?

Is it still on "get it early by yes to 789777", or should everything have it by now?

Re: T-Mobile merger - the fallout begins
 

Far as I'm aware everyone should get it on the SIM - if it's not working it may well be phone related. What handset is it?

Re: T-Mobile merger - the fallout begins
 

Sagem MY411C (Virgin locked), using my oldest SIM (079418xxxxx) - so maybe if the phone is compatible, maybe the SIM is not, or is on the wrong system.

Re: T-Mobile merger - the fallout begins
 

The only way I normally know its switched is when my handset shows edge.

It's all working I'm here.

Re: T-Mobile merger - the fallout begins
 

My PAYG seems to have been updated sans text message.

Re: T-Mobile merger - the fallout begins
 

That's good news. Do you happen to know how long the rollout will take & is there any action required by customers?

Re: T-Mobile merger - the fallout begins
 

Far as I know it's all automatic. You shouldn't notice it happen (which the point of the seamless hand off ;) )

Re: T-Mobile merger - the fallout begins
 

Is it a phased rollout, I'm still dropping signal at home.

Re: T-Mobile merger - the fallout begins
 

Will this problem be solved if Virgin Media bought 3 UK

It would have it own network (still linked to everything everywhere) and increase its customer base!

Re: T-Mobile merger - the fallout begins
 

Does anyone know if the number you text to register for Orange still work? Only I forgot that a sim card I keep as a spare wasn't registered so I tried the number 789777 and text YES. Last night I kept getting a message saying, "Sorry! We’re having a bit of technical hitch, but we're working to fix the problem now. Please try again later!"
This evening all I get is a message saying "message failed"

Re: T-Mobile merger - the fallout begins
 

HSUPA is the upstream technology for HSPA. The same as HSDPA refers to the downstream technology for HSPA. They're both HSPA which will show up with an H symbol on a mobile and has been around for ages.

H+ is a new variant of HSPA called Evolved HSPA. According to the current Wikipedia article you can theoretically get 168MBit downstream! No wonder you guys are getting good speeds!!! Can one of you run SpeedtestMobile and let us know what you get on H+?

Re: T-Mobile merger - the fallout begins
 

Now is my Sagem MY411C correctly set?

After repeatedly failing you get the yes to 789777 to work, (now it's a "technical problem" that it reports), I had a tinker....

I put it into manual network scan, and it showed Virgin (active), O2 (FORB), Orange (FORB), Vodaphone (FORB). So all other networks forbidden.
Crossed fingers, and then hit "activate" against Orange ... waiting for reply from network... Connected - and yes, it did work on Orange.

Put it back on auto, and it went onto Virgin, and then when I moved a few paces into a blackspot, it switched to Orange (with a R - roaming?). Does it need to get the proper switchover message to make it seamless?

Re: T-Mobile merger - the fallout begins
 

Ignore the 'R' thing, that doesn't mean anything for this

Also the seamless switching is in-call, so you'd need to try it whilst on a call to confirm how well it works

Re: T-Mobile merger - the fallout begins
 

Seamless in call switching is working fine but is there any indication as to when VM phones will automatically switch to the strongest available signal? I repeatedly loose the T-Mobile signal at home but it can be a minute or two before the phone switches to the Orange network (full signal) & even if I try to call with no T Mobile signal there is the same delay before acquiring the Orange signal. Manually selecting takes time & also I have to switch back to get 3G services.

Re: T-Mobile merger - the fallout begins
 

I would assume that'll happen once the 3G data access is the same across both networks.

Because you only get 2G when on Orange I assume it's set to seek your 'home' network first

Re: T-Mobile merger - the fallout begins
 

I find this is a problem as well. It take a little while to get an Orange signal but will quickly flick back to T Mobile even though the signal is really weak. It then quickly loses the signal again and the cycle starts over.

Hopefully this will improve though as the service matures.

Re: T-Mobile merger - the fallout begins
 

Virgin Mobile customers can now get 3G when on the 'virgin' network

Re: T-Mobile merger - the fallout begins
 

Fab news :)

Re: T-Mobile merger - the fallout begins
 

Have now tried it with my Galaxy S II and it'll actually do 'H', but doesn't yet seem to have the 'H+' that the T-Mobile bit of the network does

Re: T-Mobile merger - the fallout begins
 

Excellent news Ben

Re: T-Mobile merger - the fallout begins
 

Any indication as to when Virgin will lock on to the strongest available signal by default?

Re: T-Mobile merger - the fallout begins
 

Not yet, don't think it's something that Orange or T-Mobile customers get yet is it?

Re: T-Mobile merger - the fallout begins
 

Woohoo, leaving it on orange now :)

Re: T-Mobile merger - the fallout begins
 

Would it now be possible to ditch an Orange mobile broadband dongle and get a Virgin one and still have the access to the Orange speeds?

Re: T-Mobile merger - the fallout begins
 

I think the network sharing applies to phones only at the moment as far as I'm aware - it's not yet done for broadband dongles

Re: T-Mobile merger - the fallout begins
 

ah OK.

thanks for that.

Re: T-Mobile merger - the fallout begins
 

This is fab news, cheers for the update Ben.

Re: T-Mobile merger - the fallout begins
 

In a word, yes

Re: T-Mobile merger - the fallout begins
 

I don't mind being wrong when it's good news ;)

http://www.virginmobile.com/vm/gener...t.howdoi.sm660

Re: T-Mobile merger - the fallout begins
 

It doesn't appear that simple or clear though?

what time frame does the next few months refer to?

also

does this refer specifically to phones or mobile broadband as well?

is there a difference when looking for the signal?

Re: T-Mobile merger - the fallout begins
 

Exactly what it says.

It applies to both I would expect

Re: T-Mobile merger - the fallout begins
 

there is no date on the page. when was it first published?

is there anywhere online you could find out as i don't have a virgin mobile so would never be any the wiser?

Re: T-Mobile merger - the fallout begins
 

Well considering the 3G sharing was only switched on on Monday, that question and answer would be from this week

---------- Post added at 19:33 ---------- Previous post was at 19:32 ----------

I will feedback the FAQs could be clearer around the broadband dongle side of things