Re: Changes to Virgin TV (2022)
 

Of all the EPG Genres, movies is probably the most suited to on-demand, so a live 4K movie channel is an unusual development.

Re: Changes to Virgin TV (2022)
 

If I was to take an educated guess I suspect the 4K channel is probably there to serve customers in a territory/country that still has patchy broadband coverage...

Re: Changes to Virgin TV (2022)
 

From what I'm told by my friends in Italy, coverage and speeds there would give the UK a run for its money.

Re: Changes to Virgin TV (2022)
 

Like the UK;)

Re: Changes to Virgin TV (2022)
 

ah more bill increases confirmed and my loyalty discount ends in april so a whopping 38 quid increase incoming... coupled with the fact im new on virgin mobile and got zero "loyalty" bonuses for having "both services".

Usually an email to mockbridge got the retentions team to call me 2-3 weeks after. I assume now with this new guy that whole process is over and i now have to kick, scream and scratch for some kind of continuing loyalty discount? Any advice? What are people paying for "everything"? so i can quote prices at people in an uneducated but polite manner

Re: Changes to Virgin TV (2022)
 

Well, if £3.17 a month extra is going to produce such a reaction, you'll be a basket case when you see your fuel bill increase that's coming in the spring.

Re: Changes to Virgin TV (2022)
 

Just call 150 and choose the thinking of leaving option, tell them your loyalty discount has ended and they will sort you a new one

Re: Changes to Virgin TV (2022)
 

Looks like software version 4.37 is starting to roll out for 360 boxes. Both of mine updated overnight. I can see no visible difference but will take a more detailed look this evening.

Re: Changes to Virgin TV (2022)
 

its £38 pounds a month not £3.17

Mine will be a £37.50 per month increase in August
My parents will be a £48 per month increase in April
My brother £42.5 per month increase in September

I will phone up and try to get as close as to what we pay now when the time comes, but Sky is looking a better deal at these prices (around £150 for old VIP)

Re: Changes to Virgin TV (2022)
 

Not trying to tell you (or anyone) to jump ship but we've found Sky to be very open to doing a deal.

When it's end of contract time I just give them a call and ask what they can do. If they can't beat the new customer prices then they'll match them but only if you specifically ask them to (a bit underhand that they'll happily rip you off if you don't ask, but I suppose you've got to play the game).

Re: Changes to Virgin TV (2022)
 

I have TV360, with Full house/ XL, 200 BB, Cinema channels and landline, which isn't connected to a phone. I'm on an offer until May then my price will go up buy £45+ to a month.

Re: Changes to Virgin TV (2022)
 

Ah, yes, Vince is coming to the end of a deal, so I see why the increase is so steep. Sorry, Vince!

Anyone who is not on a deal will face a much smaller increase.

https://www.uswitch.com/broadband/gu...-customers-do/

Virgin Media hasn’t publicly confirmed the exact amounts it will be increasing prices by, but it has said the average monthly increase is £4.70, which is £56.40 per year.

Re: Changes to Virgin TV (2022)
 

That can't be right, surely?

Are you sure it's a £37.50/£40/£42.50 per month increase? Or is it just going up by a few pounds to £37.50/£40/£42.50 per month?

Re: Changes to Virgin TV (2022)
 

I am sure that’s what most of us do when an existing deal is due to expire. The example Vince gives will impact everyone coming to the end of a deal, but the increase on advertised packages comes out at 3.9%.

---------- Post added at 12:25 ---------- Previous post was at 12:23 ----------

It’s because it’s the end of special deals that he’s referring to. You always face a hike in prices at the end of a deal, but then you just start haggling again.

Re: Changes to Virgin TV (2022)
 

I see now, I assumed this was related to the conversation about the recently announced price hikes, not the typical situation at the end of retention deals.

Thanks for clarifying!