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I believe Hussein is still in charge but from day one as you say he never had a clue and was somewhat carried along. Similar story goes with Ash and co who were carried along by Frank. The main problem with NTL is the rot starts at the top. :) |
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You have ignored the mainpoint. Yes hard disk, pause live tv etc is very nice- but why pick the version which only works with $ky ? Say in 2 years $ky lose the key contract (footy film simpson etc ) which make you want to pay them - you unsubscribe - and have a £200 doorstop+ or keep paying them even though their offer may not be what you want. I believe open source versions will work with Ntl or indeed motorised sat, providing many more options, probably based on your pc |
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also If you have missed something on a tv programme you are watching you can rewind a programme back upto 1hr watch the part you missed then fast forward to the part where you rewinded from & sky+ always tells you just how far you are from to catch up (which is usually while the adverts are running) :) :eek: I will have to rewind these posts in this thread to find out how the h3ll this thread got from Want ADSL?-Read on.... to the topic of sky+ |
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One way that Sky+ alters the way that you watch TV is that you can set a programme such as a Formula One race to record because you cannot get to watch it live as you are arriving home ten minutes after it is due to start. Using conventional recorders you would have to wait until the race ended before being able to watch it from the start. With Sky+ you can immediately watch it from the start in its entirety, rewind it if there is some action you want to see replayed and then continue watching to the end skipping advertising breaks at 30X normal speed whilst being able to see a picture instead of noise bars. |
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it requires to feeds from the dish - something sky have to install. Quote:
when you get sky + you have 30 days to try it and you can cancel and get a full refund - I suggest you try it for 30 days and then tell us what you think. |
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As to $ky + I can't understand how its worth it. But yer pays yer money ...... |
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Thanks for the info on Pipex,Nildram and Zen I might get one of them Nildram and Zen look really good. NTL has ****ed me off in the last few days, I think they upgraded my bill to 600k and my modem is still on 150k after i restarted soo many times.
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I think I am also going to go for Pipex, main reaosn been For like £17.57, it gives you a modem, 2 micro-filters, and activation fee, thats all about £130 with NTL i only paid abotu £30 for the guy to come and install the cable in my room. They had installed the NTL cable into the building I live in, so i got BT no need to transfer my telephone company. lol. Thanks for the advice
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Posted this in this thread, but that was a bit off topic, so I'll post it here instead ;)...
Basically to summarise, I'm thinking of kicking NTL out the window and going with ASDL. Currently have NTL phone and Cable Modem. A few questions though... In regards to porting the number, would I get a number initially from BT, then if the line is installed okay, I tell NTL I want to cancel and tell BT I want to port the number? Slightly worrying though the mention that some numbers are not 'portable'. Any way of finding out if your number is one of those? I don't really want to lose the number at the moment (though I could resort to paying both NTL and BT line rentals and use BT just for ADSL. I could still probably get ADSL cheap enough to make it equivalent to what I'm paying at the moment). The main issue though is finding an ADSL provider that don't have transparent proxies, don't block any ports, allow you to run servers without restriction (email and web especially), don't have a download cap, don't use a premium-rate support line, and don't make you wait 40 minutes and cut you off when you do call support. I've had PlusNet recommended to me... 2Mbps for £39 a month, 1Mbps for £29.99 a month. NTL... wake up and smell the real world :p: I'll also need to get a plain Ethernet ADSL modem (no need for a router as I've got one), but I've got my eye on one that's fairly cheap. The possible screw up on all of this is BT saying my line is too crap for ADSL. At least if they say I can only have 512kbps I will get 256kbps upstream which is mainly what I want. |
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Thats how it all worked for me anyway, I'm now with Bulldog, they are great, a plain net connection, no proxies, no caps, no blocked ports, and they tec/cust services answer the phone fairly quickly. They also have a geographical number for their tec support so you don't have to pay 0870 prices. Everything you could ask for in an ISP. :) www.bulldogdsl.com 0870 BULLDOG (285 5364) |
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Or does the number get ported and the NTL line converts to some other number until it's cancelled? |
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Okay, BT line is booked, though they can't do it until 1st October.
Slight problem, they don't believe there's ever been a BT line there, even though there's a BT socket in the house. Hmm, exactly what NTL said when I got hooked up with them :suspect:. I'm 99% certain the person there before me had BT as when I moved in I got NTL put in (the NTL cable was up to the house but not to my flat), and so there was only a BT socket at the time. It says 'BT' on it and unless the person before had been living there for 9 years without ever having activated it, it must have been BT. So anyway, they're charging me £75 :( Porting the number was easy, although they've said I'll never be able to use Call Minder, 1471 or Call Return with a ported number. Still, at least I get get Caller Display and know it'll work with my phone which is more than can be said for NTL. |
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[QUOTE=DeadKenny]Slight problem, they don't believe there's ever been a BT line there, even though there's a BT socket in the house. Hmm, exactly what NTL said when I got hooked up with them :suspect:. If there's a BT socket in the house, then BT installed it at some stage. Quote:
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However, it's not a new property (it's over 100 years old), and has the old overhead BT cable connecting the place. I'll have to try and argue it when they come to install it. They'll probably turn up and realise it's a wasted journey but if I can get them to confirm (in writing perhaps) that it's definitely a pre-existing install then I should be able to get BT to refund the money. Quote:
Though 2Mbps/256kbps for £39 uncapped is also tempting, though I probably don't need uncapped as I doubt I use that much. Cool thing is I can get 2Mbps capped at 2Gb per month for £19.99 and PAYG for the extra, so I can see how it goes and adjust it. |
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Cool. Just have to see how it goes anyway.
As for ADSL. I assume all the line tests can be done prior to me buying the modem? I know PlusNet do modems, but I want to get a plain Ethernet ADSL Modem (not router/modem) as I have my self-built router, but I don't want to go buy the modem if the line tests fail. i.e. they don't require a modem to be plugged in for the tests? |
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I run with both Ethernet Router & Ethernet Adsl/Router & the combination is good, i found looking at the various Adsl Ethernet modems on offer (within my price range) didnt offer that much (with regards to internal modem options) & was such a head spin for choosing as i didnt want to waste my hard earned cash on the wrong type of Adsl modem, so i posted on the forum for any suggestions & Neil suggested Netgear as that was his choice & a good one it was. :Yes: Quote:
Reading My Thread will help you |
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Cheers. These threads with your experiences are very useful :tu:
As for the modem, I was looking at this... D-Link DSL-300T ADSL Ethernet Modem |
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http://www.cableforum.co.uk/amazonstore/ Spend all you like there! :p: |
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Just a bit of info. for people wanting to move to ADSL, I swapped to one.tel about a month ago and the service was awful, my router disconnected every couple of hours, the speeds were terrible and the customer service staff were very rude and abrupt, I've since moved to wanadoo (which I was a bit worried about doing) and the actual DSL service is very good, no disconnects yet and pages load a lot faster, admittedly the 1 meg service I'm on has a 30 gig a month cap but I don't think I've ever exceeded that in all the time I've had broadband. It's also very reasonably priced at £27.99 for the 1 meg service.
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Okay, BT line installed (after a little bit of work as they discovered it had been physically unplugged somewhere after 6 or more years of non-use. Not sure if that will mean I get charged the £75 in the end, but they've already put £75 down on the contract details despite there being a BT socket in existence).
However the number port seems to be dragging. I've got an outbound dial-tone but no inbound calls yet as the port is still "in the queue". The BT guy said it may take a while, but should be within the same day. The line was done this morning and still no sign of the number being ported across yet. Update: Number port has gone through now. So far so good :tu: Haven't decided on a modem yet though. I need one that works well with most routers, and I'm reading bad things about some of the D-Links. Does anyone use Freesco or any other linux router together with an ADSL modem, and what modem do you use? |
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Update 2: Application gone in for PlusNet and they've accepted everything so far for 2Mbps uncapped pending line checks :tu:
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Update 3: Hmm, rejected at the 2nd step where they verified the line. Initial reply suggests it could be something "incompatible" on the line :(
Still, it could just be I put the application in too soon and the number isn't fully registered on BT's system. Hope so otherwise I could be out of luck :( |
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Update 4: Looks like I'd jumped the gun that's all. It's resubmitted and they tell me it's due for activation on the 13th :tu:
So, modems... Anyone know anything about X-Modem? I need to know if it works with linux routers like Freesco. Failing that, any other recommended standalone Ethernet modems that are a drop-in replacement for the cable modem. The D-Link seems to get bad reviews for compatibility (but then X-Modem has compatibility problems with some routers also). |
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This is an old thread but a very interesting one.
I'm looking at getting 2meg adsl with Nildram. Why 2meg? Well my eldest and i used to actually manage to share a 512k adsl for gaming a few years back. It was'nt perfect, but it was playable, we tried sharing 1 meg cable, but it was'nt good. Since the 1.5meg its not been that good at all,for gaming or much else except browsing etc. He's had his own 1meg adsl put in, and hes happy as larry but it costs him money he cant really afford. I find i just cant get a decent game of UT with cable, and i've just got fed up of trying. Been with NTL for 2 yrs, and been pretty happy with the service overall,and the help i've had here when there has been trouble. So if Nildram dont look after me, i hope ntl will have me back. ;) |
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Downside for me is I have heard you have to "log on" each time you use the Internet or restart your PC. One of the main benefits of ntl is the "always-on" connection. I'd miss that. Can anyone confirm whether or not you do have to log in to ADSL or is this a myth.
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Yep, Neil is right... When I had ADSL (with Club Internet back in 2000) I only had to do that because the ISP insisted on it, but I soon managed to find a workaround ;)
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My recollection is that ADSl does act like a dialup, but in many setups, it is set to connect during PC startup - actually, if you're paranoid about "leaks", you may prefer to have it manually initiated - especially if on one of the 1Gb or 2Gb capped services, as "always on" is not such a great idea then.
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Yep, good point that if you're metered it may be something to consider (especially if you've got a wireless router too)... I hadn't thought of that, as I had unmetered back then.
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ADSL's "dial-up" nature is a throw back to the fact BT rolled it on on horrible USB adapters.
ADSL routers and standalone modems are basically the same as cable modems (which are mini-routers in themselves just with NAT abilities turned off usually). These are "always on" (assuming you leave the thing switched on). Rebooting your PC doesn't require reconnection in this case. There is authentication involved with ADSL with username/password and this must be set up in the router/modem, whereas cable is authenticated on MAC address (easily faked, but then you're sharing the data with all your neighbours so who cares about security ;)). |
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What's the ADSL of choice these days?
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Try the advanced search on asdlguide to find an ISP that suits you. It all depends on what start up costs you're willing to pay and what sort of equipment you want throwing in. :)
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Just a quiet warning, Plusnet ADSL is traffic shaped, and the effects can be pretty noticeable even on the so called 'premier' package so I've been informed.
http://www.adslguide.org.uk/newsarchive.asp?item=2314 |
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We have Demon HomeOffice at our Office and it seems to be good if you like your ADSL hassle free...
(and with a static IP, so static it is printed on your subscription details card). |
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No signs of anything remotely problematic here, and have been getting full rate on certain P2P apps, but to be frankly fair, no one really is going to be running P2P apps with the expectation of running flat out at 100% anyway. If on the other hand you were streaming broadband video and it slowed down due to traffic shaping, then there would be a lot to complain about, but that's not what's happening. Of course the usual band of people will complain about how they want a 100% unlimited, uncapped, unshapped and contended at 1:1, because some bit of product literature once upon a time said "unlimited" and they aren't getting it. Well, here's the reality guys... those days are gone! If anyone thinks other ISPs don't traffic shape or are not planning to, they are seriously kidding themselves. Most ISPs do, as do the numerous servers and routers that act as the hops around the net. The reality is the Internet has to be managed this way or else it grinds to a halt. More so as VoIP and VOD becomes popular. The main problem with PlusNet is they are honest. Far too honest. They tell it how it is. Most ISPs do exactly what PlusNet do, just they don't tell anyone about it. Mind you, most ISPs don't go announcing one thing one week and change their mind the next ;) (so arguably this traffic shapping business will probably go away once they've had a barage of moans in adslguide forums, and then they'll do something else). At the end of the day, PlusNet deliver the goods, and I get a fast 2Mbps service for bargain prices but with nice frills and pretty darn good customer service (more than I can be said for certain ISPs). And you have to admit... how many ISPs will actually appologise for slow file sharing speeds? ;). Most will more likely react with a tone of dissaproval about file sharing anyway. |
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OK We'll pretend they weren't pretending it was nothing to do with them for a couple of weeks before they admitted to it then, and that they had an 18 minute long queue for the phones 11pm last night, and that they disconnect users overnight on a random basis to loadbalance their creaking pipes, and that they aren't running their BT Interconnects close to 100% both bandwidth and sessions wise :)
They're too cheap sadly :( BTW Routers on the internet certainly do not traffic shape, it's in their interest to get as much data as possible so that they can charge for the usage of their bandwidth. Can't see transit providers traffic shaping so that their customers pay them less somehow. Anyway here's a few less than satisfied people: http://bbs.adslguide.org.uk/showthre...anded&sb=5&o=0 http://bbs.adslguide.org.uk/showthre...anded&sb=5&o=0 http://bbs.adslguide.org.uk/showthre...anded&sb=5&o=0 Along with their total utilisation, note the nice flat top as the bandwidth maxes out, and the spat at 11 o'clock where something was done with the traffic shaping that made a couple of hundred Mbps appear from nowhere. http://www.plus.net/support/adsl/adsl_utilisation.shtm Also note the jaggy bits where they disconnect users to try and balance their heaving BT interconnects. Also I highly recommend PN's own customer forums at http://portal.plus.net/central/forums/index.php username guest password guest. You get what you pay for sadly. |
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18 minutes... pah, NTL had that beat at 40 minutes and that was on a regular daily basis not just a one off :p: Quote:
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Paid twice as much with NTL, total crap all the time as you well know ;). Guess you've got a beef with Plus though, just as I had with NTL :p: I keep getting the "please come back" begging letters from NTL... I'm tempted to send them back with a "when hell freezes over" response :D Yours, looking forward to 8Mbps (which is quite possible given my distance from the exchange, 4Mbps definite) :p: |
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Interesting how few people are happy with them blocking legitimate traffic through poorly implemented port blocking, traffic shaping after advertising the service as shaping free, messing up their traffic shaping. If you're happy with this fair play to you. Though when was the last time you had anyone complain of ntl being congested? :) There's basically zero congestion anywhere now. More than can be said for certain companies that have underpriced to the point where they have to both artificilaly contend customers (BT's 50:1 product is actually delivered at 25:1 or better usually, though PN are enforcing 30:1 through shaping, and customers on the 20:1 product which PN alledge has 15:1 are seeing the same issues as resi custs, because when a pipe's full it's full whatever you're paying) and restrict applications. Still look on the bright side, your 4/8Mbps definite will be great when they take another 5% off some apps, then another 5%.... :) Quote:
Add that to their various methods to cut down usage, the 'Bad Boy Pipe' stuffing all the heavy users onto a single network segment so they can contend (not actually a bad idea!), the Fair Use Policy that came then went, etc, etc. Sympathy with them that it's BT prices that cause them to be in this situation, zero sympathy that they are charging a cut price for a *******ised service in an attempt to gain customers, and their quality of service is suffering as a result, both technically and from the support point of view. |
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However when forward thinking Telewest come on board, things may change. Can NTL's cable network really can cope with 8Mbps across the board for all customers without a major level of investment?. Sure the modems (some of them) can go to 30Mbps, but the same issues apply in regards to distance and fibre/coax is quite susceptible to noise and interference (certainly in my experience). As I understand it NTL are looking to ADSL technology (maybe ADSL2+) over their copper phone lines instead to deliver the goods as they know cable can't cut it ;). Actually I'd be quite interested in that as NTL can put equipment quite close to the customer which means high speeds are quite achievable and cheap to provide. Just a shame I cannot put up with their customer service (again maybe Telewest will help there). Quote:
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"Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers." ;) Quote:
"PlusNet network contention and the BT contention ratio are different, but both apply to your connection. PlusNet network contention is the maximum contention you will experience on our broadband network, which helps you choose the most appropriate product. The BT contention ratio describes how many other broadband users you share with at your local telephone exchange." BT's exchange contention is one you'll never really experience anyway. PlusNet's is the same as all other ISPs in existance in that there are always going to be a finite number of customers contended for a limited resource (the pipe). They've just put a number on it and used QoS to split between two packages instead of using a cap. What it is not is PN applying 30:1 on a 50:1 contented product. It doesn't work like that. 50:1 is the exchange contention, 30:1 is the pipe contention. Totally different. Anyway, I've never experienced congestion issues with PlusNet myself, even when using P2P. Most "complaints" with PlusNets are all based on announcements and not experience. At the end of the day the service still runs at a quality level of service for the vast majority. Quote:
I can take constantly changing T&Cs, so long as at the end of the day my broadband works, I get about the speed I'm paying for and I can still do everything I could before. All this, for me, is absolutely true of PlusNet who have delivered everything I want :D NTL on the other hand couldn't deliver a stable connection despite years of pestering them in the hope it would change. Can't deliver... customer leaves. Interestingly, NTL is still a dirty word in the office I work ;) Quote:
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A fair bit of what you say, especially about ntl, network capabilities, etc, isn't really accurate.
They should be alright so long as you don't download too much though, looks as though they've answered my questions about the 4 / 8Mbit, adding hard capping to the traffic shaping: http://bbs.adslguide.org.uk/showthre...Number=1957549 |
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And I wonder what NTL would do if lots of people were downloading 248Gb a month? ;)... ah but they can't :D
Zen will do the same as the likes of PlusNet though ultimately (and Plus aren't the first). No ISP can ultimately provide a truly unlimited service free for P2Pers to download at max capacity and also promise a near to 1:1 experience like most the heavy "downloaders" seem to expect for a consumer broadband product (even at NTL's prices). I don't really see the problem really. These issues only affect a very small minority who really are expecting a level of service from a consumer product more akin to a business level product. |
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ADSL Seams expensive.. :(
how would i go about networking these up.. as i am loooking for a router kinda thing.. atm im on ntl, and use LAN, i got 3 PC's connected, and i have to always have one computer on, so the other computers get the internet... with a router, does this stop?? Thanks :), oh and also, i've never had BT phone line, only NTL, i think.. ( im 100% sure of it tho ) Thanks for helping :) |
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You can get a Router that would connect to your Cable Modem/Set top Box and as long as the router is on all PCs connected would receive an internet connection. I read that you want to move over to ADSL on another thread, if this is so, you really need to make your mind up before buying a router as an ADSL router will not work on NTL and a Cable Router (for NTL) will not work on ADSL without a special (expensive) modem.
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thanks for your help fella |
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sorry i know its :notopic: but meh, I just rolled over 1500 posts, go me:D
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whats your connection? 2mb or 2mbit?? how fast is that? |
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2MBit, same as you, downloads at a good, solid 230kb/s normally.
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I play CS:Source now and again, I part-run a community of Gamers called LoonyAsylum.net (type the URL in if u want :)) We have 2 CS 1.6 Servers, one normal, one fun, and a CS Source server. We might either be getting a DOD Source or a Battlefield 2 Server next, ive not heard of this conflicting patch, have you checked the Steampowered.com forums?
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ermm patch info here.. http://forums.steampowered.com/forum...hreadid=350098 tons of people having problems.. nothing seams to work.. it works on my old pc (5-6 yrs old) not my new one, an its nearly the same, just better! :( stuck with normal cs |
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And this has what to do with ADSL installation exactly??
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8Mbit - Bulldog/UKOnline - ~£29.99 a month 24Mbit - BEThere - £24.00 a month All cheaper than Ntl/Smellywest's current offernngs :erm: |
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There is a checker somewhere on PlusNet's site but I can't find it at the moment, they've probably moved it to the application process forcing you to attempt to sign up before telling you if you can get it or not ;) However you can also check by going to BT's site... http://www.bt.com/broadband/ You can enter a BT number or a post code. The ones you may not be able to get are the LLU services offering higher speeds than BT presently does (though BT are trialling higher speeds at present). Therefore you can also check with this checker, which will tell you not only BT availability but also LLU options like EasyNet and Bulldog, plus tells you if you're in a cabled area if you search by post code... http://www.samknows.com/broadband/checker2.php |
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https://www.cableforum.co.uk/images/...2007/10/14.gif Bulldog is not available at your location. https://www.cableforum.co.uk/images/...2007/10/14.gif HomeChoice is not available at your location. https://www.cableforum.co.uk/images/...2007/10/14.gif Easynet is not available at your location. https://www.cableforum.co.uk/images/...2007/10/14.gif Node4 is not available at your location. https://www.cableforum.co.uk/images/...2007/10/14.gif Trilogy Telecom is not available at your location also, 'You are approximately 1.86km from the exchange (straight line distance). ' is that good? https://www.cableforum.co.uk/images/...2007/10/14.gifYour exchange is enabled for SDSL! https://www.cableforum.co.uk/images/...2007/10/14.gifYour exchange is enabled for ADSL! https://www.cableforum.co.uk/images/...2007/10/14.gif There is capacity at your exchange for further ADSL connections. Thats all! so im stuck with 2mb.. well 3mb max from ntl.. damn...? :( |
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Congratulations, you are in a broadband enabled area.
The following services are available in your location: BT Wholesale ADSL BT Wholesale SDSL ntl:home cable Bulldog LLU ADSL and SDSL Easynet LLU ADSL and SDSL Node4 LLU ADSL and SDSL Well I forgot who node4 are but anyhow I am waiting a reply of BT to see if they can waive the setup fee for a phoneline and if yes then I am speaking to the landlord tommorow anyway and will get his approval on it if I can. If I go for ADSL I will be sticking with ntl for tv, not sure about my phone because as I understand it I have to have the phone to keep my tv and I currently have free line rental. and this You are approximately 1.78km from the exchange (straight line distance). |
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also who owns the exchanges? sorry if random question..? |
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It's all in the link I gave :)
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Re: Want ADSL?-Read on....
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With LLU (local loop unbundling), the likes of Bulldog and EasyNet are allowed to install their own equipment in BT's exchanges and I think they essentially own the line to your house (though repairs to the line might still involved BT, not sure. I guess LLU companies pay BT for that?). Normally BT owns the line and equipment and ADSL providers buy off BT Wholesale, hence the prices are driven by BT. LLU often provides higher speeds but mainly due to short distances to the exchange. BT's maxDSL is basically BT opening their speeds up to provide 8Mbps potentially so all providers buying off BT Wholesale can offer this, but it's still subject to line lengths. If you are very close you may get 8Mbps, otherwise could be 4 or 2Mbps. Some people a fair distance or on poor quality lines are still limited to 512kbps. This is different to cable where you can get the full speed wherever you live but poor line quality results in disconnections instead. Coming up after maxDSL is ADSL2+ which has potential speeds of 24Mbps, but again will vary on line length. Needs a modem supporting ADSL2+ though. BT, the LLU providers and even NTL are looking at ADSL2+ technology. It won't stop there either, though I still think the dream of 100Mbps fibre to home like some countries is a long way off. Then again, BT are committed to switching POTS (Plain Old Telephone System) to IP by something like 2010 and with Sky buying up the likes of EasyNet there could be a huge drive to get video and phone technology streaming over IP at huge rates and 100Mbps may be necessary ultimately. Cable have problems keeping up in this area unless they are prepared to do fibre to home. Current coax/fibre hybrid is pretty crappy. It's like old thick-ethernet technology in many ways which was flawed. |
Re: Want ADSL?-Read on....
there is a bit more to it as well, those using bt wholesale services have to purchase bt central pipes which cost at an level making it unviable to have uncapped or high capped services, this is why plusnet pipex etc. are all changing their polocies, but if you look at bulldog and easynet,telewest they dont have the same restrictions. NTL and wannadoo are the odd one's out in this case.
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Re: Want ADSL?-Read on....
Then again there are other restrictions, such as EasyNet doesn't allow running of many servers (they block the ports).
There are negative and plus points for all of them and not really any single one ISP that's all round-perfect. Or at least if there is, it won't last long. Consumer broadband is just something that has to be managed in some form as speeds increase. |
Re: Want ADSL?-Read on....
The restrictions you mention are just their own choice of policy rather then limitation of technology.
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Re: Want ADSL?-Read on....
A useful link if you're wanting ADSL but your exchange hasn't been enabled.
http://www.thepowerofbroadband.org.uk |
Re: Want ADSL?-Read on....
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---------- Post added at 12:53 ---------- Previous post was at 12:42 ---------- Quote:
and they are looking to change ISP's. All I can say is that ever since I started using cable, I would never go back to dsl again. |
Re: Want ADSL?-Read on....
I'm just in the middle of waiting for my UKOnline 8Mbit ADSL connection when still using my ntl 4Mbit Cable Modem and have one thing to say - I pray to get the new one as soon as possible .. I've been with ntl for almoust 2 years, for the first year it was really ok.. I always knew that they have a really bad support but as long as my connection was working fine I didn't mind ..
5 months ago I've started to loose my connection, lagging out in on-line games, slow connection most of the time etc. I was calling them around 5-7 times (they've refunded only one of these 25 minutes calls!) before one of them told me that I'm connected to the WRONG server... Only God knows for how long and how they did it .. After switching me to the right one problem was resolved .. for around 1 week :D becasue lags came back, twice worser than before. Especially between 18pm-23pm. I phoned them up and they said I'm connected to the right server this time .. And ofcourse sang me their old well known song about "virus, restarting modem/pc, spyware" .. and after around next 5 calls (hell .. I really paid a lot for these calls) they've send an engineer.. and surprisingly he knew what he was doing but ... he had no bloody idea what is the problem and after few things checked told me that he has no more time for me and I have to call ntl centre to get another appointment ... Are they kidding me? ... I'm not perfectly sure about that but I think ntl's ratio is 100/1 when even BT has 50/1 and UKOnline is on 33/1, inlcluding hours of the problem it's not hard to see what is the cause of it ... So conclusion is simple - if NTL will not wake up and start providing a Service (with big S) and not a "service" as they do at the moment then even mariage with Virgin Media won't help them and they will loose us one by another - just like they've lost me and many others already ADSL2+ for the win ... |
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