Cable Forum - 5g question

Page 2 of 2

Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin & O2 Mobile Service (https://www.cableforum.uk/board/forumdisplay.php?f=93)

- - 5g question (https://www.cableforum.uk/board/showthread.php?t=33709953)

trublue

13-04-2021 12:09

Re: 5g question

Quote:

Originally Posted by BenMcr (Post 36076794)

Did you use the Mobile account coverage checker link, or the link posted by pip08456?

I signed into my account,then clicked the link"can I get 5g" Which shows 2,3,4 and 5g available.I then scrolled down to the coverage checker, which took me to the signal strength checker and that shows 2,3 and 4g only,as you mentioned. Piece of cake if you know what to do:)

Hom3r

18-04-2021 20:24

Re: 5g question

I bought the Samsung Galaxy Note 10+ 5G at launch as it was the exact same price as the 4G version.

Even though I have no 5G in my area it will one day arrive and even then I can sell the phone as a 5G model for a better price than the 4G version.

Hom3r

21-04-2021 11:08

Re: 5g question

There is a notice on a light near me that says they are putting in a telecoms mast, so hopefully I can get a 4G connection.

Stuart

21-04-2021 13:00

Re: 5g question

Quote:

Originally Posted by trublue (Post 36076754)

Thanks, guys. I have had the sim for a couple of years but recently changed it because it was faulty. I asked if the new sim was 5g and was told, all sims are 5g compatible.
I followed that link pip08456, it just took me round in circles.
I have since phoned CS, but sorry to say, I found it hard to understand what she was saying. The funny thing is when I check using my postcode it says 5G is available, but the list of all the cities and towns that can get it does not mention my home town, Blackburn.

Sounds like the sim might need replacing. I know that when I upgraded to my current iPhone 12 recently, Three sent me a new sim. I have only been a 3 customer a couple of years, so I was surprised my old sim wasn't compatible.

BenMcr

21-04-2021 13:09

Re: 5g question

All SIMs Virgin Mobile customers are currently on are compatible with the Vodafone radio network which allows for the 5G service.

The switchover needs to happen at Virgin Media's end.

Grimpy

26-04-2021 13:44

Re: 5g question

I have the ultimate oompth bundle and just contacted mobile support asking the same question. My phone is a OnePlus 9 and this is the answer they gave when asking why I can't get 5g when it's supported in my town:

"Thank you very much, Apologies, the 5G network for Virgin only works on the following phone:

Apple: iPhone 11, iPhone 12
Samsung: Galaxy A42 5G, S21 5G, A32 5G, and A52 5G
Sony: Sony Xperia 5 II 5G
Oppo: Fine X3 5G"

All times are GMT +1. The time now is 02:51.

Page 2 of 2

Show 100 post(s) from this thread on one page